Acpi elan1200 windows 7 64 bit

Hi everyone! I received a great help here with the installation of Win7 in my new notebook, now I miss a last step and I have everything working. I have to enable the touchpad, which at the moment is completely not working.

Some information: Win 10 shows 4 different HIDs.

Win 7, After a bounch of attempts and drivers, I have a multi-touch Serial IO in HID devices, but this device shows the error "The specified device generates a resource conflict. (Error Code 12)"

Prior to this situation, I had an unknown device called ACPI / Elan1200, but no drivers were accepted / working.

Attached there are the images, much more clear I guess, I hope in some new idea, because I finished them.

Thank you for any help!

Win 10 :

Win 7 :

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Posts: 9994
Registered since: 06.04.2018

Please give the exact model for your tablet, and a link to the Asus download page if you an. Did you install ATK package already?

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Posts: 30
Registered since: 07.09.2018
Location: Italy

Hello Lost_N_BIOS, the exact model of my notebook is Asus VivoBook Pro N580VN-DM017T

The ATK package is installed correclty (downloaded from the respective asus webpage).

I have already tried this driver, it is partially working in Windows 10 (no gestures) but does not works in Win 7, the installer shows "device not connected"

Thanks for your help

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Posts: 9994
Registered since: 06.04.2018

Thanks for the model info. I will look more later today.

Did you try uninstall everything touch related I2C, HID, and ATK etc, then try method mentioned at the reddit pages?

Also, have you tried these drivers and methods to update/stop other drivers from installing etc
https://ivanrf.com/en/asus-smart-gesture-and-windows-10/

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Posts: 30
Registered since: 07.09.2018
Location: Italy

New tests executed:

1) Removed all drivers of I2C, LCP Controller, ATK.
2) Tried to install the driver suggested on reddit, original asus driver, asus smart gesture
3) Error for all these drivers
4) Installed new ATK suggested (1.0.0060)
5) Tested again the mentioned drivers > Same result
6) Re-installed Chipset drivers > New attempt with touchpad drivers > Error
7) Re-installed ATK official driver > New attempt

The weird things is that the device does not appear at all in the device manager, even if I check the "show hidden devices" option.

On the drivers official webpage there is a driver that I can not manage to install, Intel Serial IO controller driver (https://www.asus.com/it/Laptops/ASUS-Viv. pDesk_Download/). I’m not sure, but this could be related.

At the moment in the device manager I do not have unrecognized devices.

p.s. I decided to give a try with ‘easy driver’ software, update chipset and serial io drivers, and an unrecognized device jumped out again. ACPI/Elan 1200

The drivers installation keep to fail, and if I force the installation manually this is the result (elan driver from reddit)

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Posts: 9994
Registered since: 06.04.2018

Does windows updates offer any drivers if you run windows update, with all drivers uninstalled as per your original #1 begin test above?

In the image, says conflict. Maybe leave that elan 1200 driver, remove other I2C driver and ATK? Test reboot after each one of those removed, one at a time.

What is error given when you try to install the linked file from Asus, the Intel Serial IO controller? Did you try Compatibility mode for Win7? Did you try manual install the INF’s from this package via device manager?
I see here, this is required if you plan to use the I2C, SPI, UART, or GPIO host controllers — https://communities.intel.com/thread/117769
I checked download from Intel direct, and this driver in all variants is made for Win8-10 only (no Win7 option), so if compatibility mode does not help it may not be possible to load on Win7 — https://downloadcenter.intel.com/search. erial+IO+Driver

Do you know what your I2C controller value is? Find in device manager > "Properties" > "Details" > "Property" > "HardwareIDs". If 9D60 or 9D61 you can try this one
https://support.lenovo.com/us/en/downloads/ds122265

Do you already have Intel ME drivers installed? Are you already on the latest BIOS there? If not, update BIOS now in case it’s a BIOS bug.

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Posts: 30
Registered since: 07.09.2018
Location: Italy

Zitat von Lost_N_BIOS im Beitrag #6 Does windows updates offer any drivers if you run windows update, with all drivers uninstalled as per your original #1 begin test above?

No drivers offered by win update

Zitat von Lost_N_BIOS im Beitrag #6
In the image, says conflict. Maybe leave that elan 1200 driver, remove other I2C driver and ATK? Test reboot after each one of those removed, one at a time.

If I remove the I2C drivers from the system, the device elan1200 from HID disappears. Even after rebooting, the device is no longer visible. The two drivers seems connected.

Zitat von Lost_N_BIOS im Beitrag #6
What is error given when you try to install the linked file from Asus, the Intel Serial IO controller? Did you try Compatibility mode for Win7? Did you try manual install the INF’s from this package via device manager?

"There is a problem with this windows installer package. A program run as part of the setup did not finish as expected". Similar error if I try manual install the INF, "The folder does not contain a compatible driver."

Zitat von Lost_N_BIOS im Beitrag #6
I see here, this is required if you plan to use the I2C, SPI, UART, or GPIO host controllers — https://communities.intel.com/thread/117769
I checked download from Intel direct, and this driver in all variants is made for Win8-10 only (no Win7 option), so if compatibility mode does not help it may not be possible to load on Win7 — https://downloadcenter.intel.com/search. erial+IO+Driver

I’m not able to install these drivers

Zitat von Lost_N_BIOS im Beitrag #6
Do you already have Intel ME drivers installed? Are you already on the latest BIOS there? If not, update BIOS now in case it’s a BIOS bug.

I have the most updated bios and Intel ME drivers

Zitat von Lost_N_BIOS im Beitrag #6
Do you know what your I2C controller value is? Find in device manager > "Properties" > "Details" > "Property" > "HardwareIDs". If 9D60 or 9D61 you can try this one
https://support.lenovo.com/us/en/downloads/ds122265

This is interesting. I do not see these hardware ids in my I2C devices, however I can install this driver, and two of the I2C devices are recognized. After installing this driver, the elan 1200 device appears in the device manager as unknown device. Unfortunately the situation does not change trying to install the drivers of the touchpad at this point.

Thank you for your help, it’s much appreciated

Подробнее о пакете драйверов:

Elan Touchpad Driver for Lenovo. Характеристики драйвера

Драйвер тачпада для ноутбуков Lenovo от фирмы Elan. Версия драйвера — 11.4.67.1 от 22.06.2015. Предназначен для автоматической установки на Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10.

Для установки необходимо распаковать файл и запустить — Setup.exe .

Внимание! Перед установкой драйвера Elan Touchpad Driver for Lenovo рекомендутся удалить её старую версию. Удаление драйвера особенно необходимо — при замене оборудования или перед установкой новых версий драйверов для видеокарт. Узнать об этом подробнее можно в разделе FAQ.

Файлы для скачивания (информация)

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  • Версия: 1.0.0.8 (21 июн 2019)
  • Файл *.inf: eztouchfilter.inf
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